DELIVERY ACROSS PAKISTAN

NAYVEN delivers to supported locations across Pakistan through trusted courier partners.

Available shipping options and applicable charges are shown during checkout before your order is confirmed.

DELIVERY TIME

Orders generally arrive within approximately 2–7 business days after dispatch, depending on your location.

Delivery may take slightly longer during launches, public holidays, high-volume periods or circumstances outside our control.

ORDER PROCESSING

Once your order is placed, it is reviewed and prepared for dispatch.

Orders may require confirmation before fulfillment, particularly where Cash on Delivery is selected.

Once fulfillment has started, changes to the order may not always be possible.

SHIPPING CHARGES

Shipping charges, where applicable, are calculated and displayed during checkout.

Promotional or prepaid delivery offers may be available from time to time and will be clearly communicated before checkout.

ORDER TRACKING

Once your order has been dispatched, tracking information will be shared where available.

Please ensure your email address and phone number are entered correctly during checkout so we can keep you updated.

DELIVERY ATTEMPTS

Please make sure someone is available to receive the order at the delivery address provided.

If a delivery attempt is unsuccessful, the courier may contact you or attempt delivery again according to its operating procedure.

INCORRECT DELIVERY DETAILS

Customers are responsible for providing complete and accurate shipping information at checkout.

If you notice an error in your address or contact information, contact us as soon as possible before the order is dispatched.

DELAYS

While we aim to deliver every order within the estimated timeframe, occasional delays may occur due to weather, courier operations, public holidays, high order volumes or other circumstances beyond our reasonable control.

We appreciate your patience should an unexpected delay occur.